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South Market Workshops:
Our Virtual Learning Environment

In light of COVID-19, all our upcoming entrepreneurial workshops will be held online via our Virtual Learning Environment which you can access from the comfort & safety of your location. We will be utilizing the easy to use and popular Zoom software, which will allow you to access our workshops with any internet enabled device (computer, laptop, smartphone tablet, etc.) from any location with a reliable internet connection (your home, office, friend’s house, etc.).

Participant Requirements: 

1. An internet-connected device (computer, mobile phone or tablet).
2. This device must have a functional webcam and microphone
2. A reliable internet connection

Upon payment & confirmation of your attendance the Participant Zoom Link will be emailed to you along with simple instructions for joining the online workshop. You will also receive your copy of the PowerPoint presentation via email. Only the registrant(s) indicated on the eReceipt will be allowed to join the online workshop. If you have any questions or concerns please let us know prior to the day of the workshop.

Online Classroom Etiquette & Guidelines:

• Our Participation Zoom Link will be active at least 1 hour prior to the start time of the workshop, so you can connect from as early as then.
• We recommend that you join (by clicking the Participation Zoom Link sent via email) at least 30 minutes before the start of session to ensure your microphone, video and audio are working. You will be automatically prompted to check these when joining the workshop.
• Please keep your device plugged in for the duration of the workshop to avoid being disconnected from the online session.
• For a better Zoom connection quality, avoid using bandwidth heavy applications during the course of the workshop, such as Facebook, Instagram, Netflix, etc.
• The PowerPoint presentation will be shared with you prior to the workshop. It will also be screen shared with you so that you can view it during the workshop.
• Please keep a pen & notepad close-by for any notes you wish to take during the workshop.
• Our virtual workshops will continue to be fully interactive, so attendees will be continuously afforded the opportunities to ask their questions.
• Please mute your mic/audio, until you wish to verbally ask a question.
• Questions can also be asked via the Chat feature.
• During the workshop you can also send your questions via WhatsApp to (868) 720-3004.
• You can also email us any questions you may have for the facilitator, prior to the workshop. Please send your questions to southmarket.tt@gmail.com
• We will have an Online Workshop Administrator to ensure all questions asked by participants are answered by the workshop facilitator.
• Only authorized persons will be allowed to join the workshop.
• If you are experiencing any issues that cannot be resolved before the start of the session, (e.g. no electricity, internet issues) we will allow you to join us at another workshop.
• Participants are responsible for ensuring that Zoom is working on their devices. If you have never used Zoom, please go to https://zoom.us/test and you will be guided through the set-up process. We strongly recommend that you do this prior to the date of the workshop, as we will be unable to provide any technical assistance on the day of the workshop.
• Any unmannerly or disruptive participants will be immediately disconnected from the workshop.
• A digital copy of your Certificate of Participation will be emailed to you after the workshop is completed.
• A discount coupon will also be provided to all participants to be utilized on our Print Partner’s website: www.printreett.com.  Printree TT is a fully online printery so you can utilize this coupon for all of your printing needs including your business cards, brochures or even having your certificate professionally printed!

Cancellation & Refund Policy: Any cancellations made before or on the immediate Wednesday prior to the workshop will be fully refunded. Cancellations made after that Wednesday, i.e. within two days of the workshop, will result in payment forfeiture. All cancellation requests must be submitted via email. If unforeseen circumstances (eg. extreme weather, pandemic, etc.), results in the cancellation of an event, your payment will be moved forward to another upcoming event. Our team will correspond with you regarding your payment transfer to another available event date, which is suitable to you.
NB: The guidelines below apply to our physical workshops which have been temporarily put on hold due to COVID-19. Participants can now access our workshops online via our Virtual Learning Environment via Zoom.

South Market: Workshop Safety Protocol

COVID-19 Safety:

As we adjust to the global impact of COVID-19, rest assured that we are committed to ensuring the health, safety and well-being of our valued workshop participants, our employees and all stakeholders, including the staff at the venues where we host our workshops.

The COVID-19 pandemic has required that we review our service and support to all persons involved, including strong emphasis on protecting their health and safety. To keep our operations and environment safe, we have implemented measures based on the guidelines outlined by the Ministry of Health (MOH) and the World Health Organization (WHO), as we strive to protect all parties involved.

Preventive Measures:

• The workshop room will be fully sanitized on the morning of the workshop to provide a sterile environment before it is utilized by attendees. This includes the floors, door knobs, furniture, tables, tablecloths and chairs.
• Attendees will be required to sanitize their hands via the hand sanitization station prior to entering the workshop room. Attendees will also be required to sanitize their hands before re-entering the room after the refreshment break.
• As per the Ministry’s classroom guidelines face masks are not compulsory for the duration of the workshop, however those who wish to wear their mask are welcomed to do so.
• HEPA Filter Air Purifiers will be utilized in the workshop room to help circulate and purify the air.
• Separate male and female bathrooms are available. Hand soap, sanitizer and hand dryers would be available in these restrooms.
• A modified layout will be utilized so that social distancing, applicable to the classroom environment, will be practiced. This includes proper spacing between tables, chairs and workshop attendees.
• During the refreshment break attendees are welcome to take a walk outside and partake in their refreshments outdoors as well.
• There will be a reduced number of attendees at this event. This is to allow greater physical distancing between workshop participants.
• All our workshop correspondence will be geared towards effectively reminding attendees to practice good hygiene, such as frequent hand washing, hand sanitizing & no handshaking.
• Attendees feeling ill will be advised to stay at home. On event day any exhibitor displaying any flu-like symptoms (coughing, sneezing, etc.) will be asked to return home immediately.
• Prior to the start of the workshop a briefing will be made on social distancing in the classroom including measures for the refreshment break, via our audio setup reminding participants to abide by the precautionary measures outlined.
• During the refreshment break single use items (e.g. stirrers) will be utilized and each attendee will be given their own individually packaged snack plate.
• The South Market team will closely monitor the classroom to ensure there are no breaches of our safety protocols.

Monitoring and Evaluation:

The South Market will continue to monitor guidelines provided by the health authorities and the government of Trinidad & Tobago. Our safety protocol will be continuously evaluated and updated based on any new guidelines or stipulations. This is to ensure the strict adherence to these guidelines as this is critical to the continued mitigation of the risks associated with COVID-19.

 

SOUTH MARKET SAFETY PROTOCOL
2020

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